
Appendix
RX8200 Configuration Guide i
APPENDIX 1
1.1 MAC ADDRESS CHANGE – REPLACING AN EMR RECEIVER WITH AN RX8200.
The onsite client scenario will be as follows.
1. Existing client installed with a configured EMR satellite receiver. The MAC address (Ethernet 2) of the
EMR is being used for encryption and decryption of video files arriving on the WNE PC/Server.
2. WNE software scans for the MAC address on the EMR and confirms that this is the correct MAC address
for this client installation.
3. During the swap out process the RX8200 receiver will replace the EMR and a new MAC address will be
seen by the WNE software.
4. Once the RX8200 starts to receive new WNE files, no new video content will be decrypted until the new
MAC address of the RX8200 is passed to the ICA Team in London so that the client records can be
updated. Please note that a restart of the WNE Software (i.e. the Reuters WNE File Processor) is required
at this time.
5. The MAC Address can be found from the front panel display of the RX8200 unit under menu 6.5.3.
6. Record this MAC Address and inform ICA as soon as possible of this change – no new video will be
decrypted until this change is implemented.
7. Is it possible that you’ve changed some configuration values during this installation and forgotten to Apply
Changes?
1.2 ICA CONTACTS
The generic email address for ICA in London is - ica.london@thomsonereuters.com
The ICA Team: Office Hours – 8am – 6pm GMT – Monday-Friday
Ms Mary Hagger - ICA Manager - +44 (0)20.7542.5810 - mary.hagger@thomsonreuters.com
Ms Birgit Dellin - Contracts Coordinator - +44 (0)20.7542.1562 - birgit.dellin@thomsonreuters.com
Ms Judith Greenwoo
d - Contracts
Coordinator - +44 (0
).20.7542.2411 -
judith.green[email protected]om Ms Alison Langley - TV Sales Coordinator - +44 (0).20.7542.9823 - alison.langley@thomsonreuters.com
TV Support London (Outside ICA Hours): 7 Days a Week
8am-7pm & 8pm 7am - +44 (0).20.7542.4709
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