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Trouble-Shooting

6 Trouble-Shooting

This chapter describes how to solve a number of issues that could occur

during installation, configuration, and use of the Ericsson W25. More

information is available at

www.ericsson.com/fwt.

Before you try any of the methods described in this chapter, make sure that

the connected cables are securely inserted and that the

Power indicator on

the Ericsson W25 is green.

If none of the suggested methods solve your problem, you are

recommended to:

1. Restart the Ericsson W25.

2. Reset the Ericsson W25 to factory default configuration and re-install

the unit.

3. Contact your service provider.

To restart the Ericsson W25, click on the System web page. If you Restart

cannot access the Ericsson W25 web pages, remove the power cable to

disconnect the Ericsson W25 from power and wait a moment before

reconnecting the cable.

To reset the settings to factory default, disconnect the Ericsson W25 from

power by removing the power cable. Then use a tip of a pen to press the

Reset button while reconnecting the power cable. Keep the Reset button

pressed for at least 20 seconds.

The factory default configuration contains the original settings of your

Ericsson W25. When you install your Ericsson W25 and access the web

pages for the first time, the configuration file contains the factory default

configuration.

Note: A reset to factory default configuration cannot be undone. If you

reset the Ericsson W25 to default configuration, all your previous

configuration changes are replaced. If you have previously

changed the user name and password, the

User Login page will

be displayed. You have to login to the web pages with the default

user name and password (

user in both fields).

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Ericsson W25 Betriebsanweisung Seite 60