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Preventive Maintenance and Fault-finding
Page 7-4 Reference Guide: RX1290 H.264 Contribution Receiver
ST.RE.E10228.1
6. When the product exhibits a distinct change in performance.
7. If the equipment has been subject to a lightning strike or power surge.
7.2.2 Replacement Parts
When replacement parts are required, be sure only parts specified by TANDBERG Television
Ltd (or having the same characteristics as the original part) have been used. Unauthorised
substitutions may result in fire, electric shock or other hazards.
7.2.3 Checks on Completion of Servicing
Upon completion of any service or repairs to this product, ask the service technician to
perform safety checks to determine that the product is in a safe operating condition. Also,
performance and EMC checks may be required.
7.3 Maintenance and Support Services
7.3.1 Introduction
TANDBERG Television is a leader in the design, integration and implementation of digital
broadcasting products and systems. It has a large team dedicated to keeping our customers
on air 24 hours a day, 365 days a year.
With regional offices worldwide, and ultra-modern specialist service facilities in the US, UK,
Hong Kong and Australia, TANDBERG Television covers the world. There is a customer
service centre open round the clock, every day of the year, in your time zone.
TANDBERG’s years of design and support experience enable it to offer a range of service
options that will meet your needs at a price that makes sense.
It’s called the TANDBERG Advantage.
7.3.2 Warranty
All TANDBERG Products and Systems are designed and built to the highest standards and
are covered under a comprehensive 12 month warranty.
7.3.3 Levels of Continuing TANDBERG Television Service Support
For stand-alone equipment, then TANDBERG Television BASIC Advantage is the value for
money choice for you.
BASIC provides you with year-by-year Service long after the warranty has
expired.
For systems support you can choose either Gold or Silver Advantage. These packages are
designed to save you costs and protect your income through enlisting the help of TANDBERG
Television support specialists.
VOYAGER Advantage is the truly mobile service solution. This provides a service specifically
designed to keep you mobile and operational.
Call TANDBERG Customer Services for more details.
- REFERENCE GUIDE 1
- List of Contents 3
- About This Reference Guide 4
- Warnings, Cautions and Notes 5
- EMC Compliance 5
- Contact Information 6
- Technical Training 7
- Return of Equipment 7
- Technical Publications 7
- Preliminary Pages 8
- 1Introduction 9
- Introduction 10
- ST.RE.E10228.1 10
- The Equipment Models 11
- Software Version 11
- 1.2 Summary of Features 12
- Introduction 13
- 1.3 The Satellite Receiver 14
- 1.3.2 Input Connections 15
- TANDBERG 16
- 1.5 Control Modes 17
- 1.6 Guided Tour 18
- 1.6.3 Front Panel LEDs 19
- 1.6.4 Rear Panel 19
- Chapter 2 21
- Installing the Equipment 22
- 2.1 Read This First! 23
- 2.2 Preliminary Checks 24
- 2.3.1 Fixing 25
- 2.3.2 Ventilation 25
- Information 26
- 2.5.2 AC Power Supply Cord 27
- Technical Earth 28
- 2.7 Signal Connections 29
- 2.7.2 ASI/HD-SDI/SD-SDI OUT 31
- 2.7.3 CVBS 31
- 2.7.4 Audio Outputs 31
- Item Specification 32
- 2.7.5 SVGA Output (RGB HV) 33
- 2.7.6 Frame Synchronisation 33
- 2.7.7 Ethernet 34
- 2.7.8 ASI IN 34
- 2.8 Option Card Connectors 35
- Chapter 3 37
- 3.1 Powering the Equipment 39
- 3.3.1 General 40
- 3.3.2 Navigate Mode 40
- 3.3.3 Edit Mode 40
- 3.4.1 LCD Menu Descriptions 41
- 3.4.3 Entering a Menu Value 42
- 3.5.1 Using Preset Services 42
- TT1290/HWO/DVBS2/IF/CONST) 43
- Step Action Result 44
- 3.6.3 10/100BaseT IP 45
- Selecting the Audio Manually 46
- Page 3-11 47
- (Menu 4) 48
- Page 3-13 49
- 3.12 Restarting the Unit 53
- Chapter 4 55
- 4.1 Remote Control 57
- Overview 58
- OAC Lockout 58
- Entering the OAC Lockout PIN 59
- Chapter 5 61
- 5.1 Introduction 63
- 5.3 ALARM LED 63
- • EBNO 64
- Chapter 6 65
- Options 66
- (RX1290/SWO/HSETHER) 68
- Chapter 7 71
- 7.1 Routine Checks 73
- 7.2 Servicing 73
- 7.2.2 Replacement Parts 74
- 7.3.1 Introduction 74
- 7.3.2 Warranty 74
- 7.4 Fault-finding 75
- 7.6 Disposal 77
- Annex A 79
- Glossary 80
- ITU-R 81
- ITU-T 81
- Chrominance 81
- Glossary 83
- ±12 hours from UTC 91
- Annex B 93
- B.1 Output 95
- B.1.4 Performance Figures 97
- B.3 Audio Output Format 99
- Technical Specification 100
- B.3.7 Digital Audio Outputs 101
- B.4 Input Specifications 102
- Rs = Symbol-rate (Msymbol/s) 103
- LNB Power and Control 104
- B.4.3 Frame Sync Connector 105
- B.4.2 DVB-ASI Input 105
- VITS17 +/- 100mV 106
- NTC-7 comp +/- 100mV 107
- B.5.3 Data Outputs 108
- B.5.5 Alarm Connector 109
- B.6 Environmental 110
- B.8 Cable Types 111
- B.9 Compliance 112
- B.9.3 CE Marking 113
- B.9.4 C-Tick Mark 113
- Annex C 115
- C.1 LCD Menus 117
- C.2 Menu Pages - Main Menu 117
- C.3 The Menu Structure 118
- C.5.1 Overview 119
- C.5.2 Input Selection Menu 119
- C.5.3 DVB-S2 Option 120
- RX1290/HWO/DVBS2/IF/CONST) 120
- C.6 Conditional Access Menu 121
- C.7 Service Menu (Menu 3) 122
- Framesync NTSC Offset YYYYYY 123
- –199999 to +199999 123
- C.7.3 Audio 1 Menu 124
- C.7.4 Audio 2 Menu 124
- C.7.5 Audio 3 Menu 125
- C.7.6 Audio 4 Menu 125
- C.7.7 Async Data Menu 126
- C.7.8 Ethernet Data Menus 126
- C.7.9 VBI Menu 126
- C.7.10 PCR PID Menu 127
- C.7.11 Network ID Menu 127
- C.8.1 Overview 127
- C.9 Alarms Menu (Menu 6) 128
- ST.RE.E10228.1 129
- C.9.9 MER Alarm Setup Menu 130
- C.10 System Menu (Menu 7) 131
- C.10.3 System Restart Menu 132
- Annex D 133
- Annex D - Languages 134
- Annex E 135
- Menu Description Default 136
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